Return Policy

1. Fees: Member fees are not refundable. Coining Fees are not refundable.

2. Merchandise: If a customer is not satisfied, T-Shirts, Mugs and Dogtags are returnable for a period of 30 days after the order is placed. Merchandise ordered earlier than 30 days ago is not returnable. Please fill out the return form found on the back of the invoice from your order. If you no longer have it you can get it here: Return Form

Indicate what you are returning and why. Please let us know if you would like to return your item(s) for an exchange, refund, or Cointhatphrase.com credit. In order to process your return, please include your name, email address and order number along with the items that you are returning.You will be responsible for the shipping charges associated with sending the return back to us.

If you are asking for an exchange, we will send your replacement item(s) at no charge. If the item(s) you request is not available when the return is processed, we will issue you Cointhatphrase.com credit instead. If you do not want the credit, you can email us and change it out for a refund or a different item(s). If you are asking for a refund, you will only be reimbursed for the item(s) returned. The original shipping cost is non-refundable.

3. All returned items must be in the original condition you received them in. We do NOT accept back washed items. If a washed item is returned, the return will be refused and sent back to you.

If you received a defective or wrong item, we will reimburse you for the return shipping. Please include the shipping receipt and send it back to us. With the receipt included, we will reimburse you for the cost of shipping the item back to us via regular mail. Unfortunately, we will not reimburse for express shipping, so be sure to send it back via regular mail. The original shipping cost is non-refundable.

4. Returns can take 1-2 weeks to be processed once we receive them. Be sure to also factor in the ship time for your return to be delivered to us. When your return is processed, we will send you a notification email. If you believe your return should have been processed, but never received a notification, check your spam folder to make sure the email didn't get marked as spam.

5. Exchanges are based on the principle of one item returned, one same item exchanged. If you purchased tees during a sale time and would like to exchange them after the sale, you will not be charged the post-sale price difference as long as the tee you are exchanging for is within a few dollars of the original purchase price - or you are exchanging for the same design in a different size. If you would like to exchange for a tee of a higher price, please include your credit card number so we can charge you for the difference. Additionally, you will not be refunded for any price difference if you are exchanging for a lower value tee. If you would like the price difference, we recommend returning for a refund or Cointhatphrase.com credit and placing a separate order for the lower priced items. If you opt for a refund or store credit, it will be in the amount you paid for the items.